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Inbound Travellers

Please note that the driver will try to make contact with you within 20 / 30 minutes of your flight landing so please ensure that you turn on your mobile phone upon landing. However if I am unable to contact you and there has been no contact made by yourself to me or the driver within 30 minutes of your arrival the driver will turn on the meter while waiting on you to come out to them. If after a further 10 minutes (ie 40 minutes since your flight landed) you have still not made contact the driver will have no choice but to leave and look for alternative work.

Please bare in mind that the driver has a living to make and that the first 30 minutes waiting time for airport collections are not charged for in good faith. Please keep a record of the phone number for Child Friendly Taxi/driver with your travel documents.

Delayed flights

I understand that from time to time flights can and do be delayed and that this is out of your control. I monitor all flights to keep an eye out for this but occasionally it happens that a delayed flight will arrive at the same time as another booking that is on time. If this happens I will do my utmost best to have another driver available to collect you. Please be aware that this may result in a delay in your collection but this is out of my control due to the knock on effect of the flight delay.